I am wirting to you with regard to your employee Nicola who has worked with me for several months now. I think it is important for you to know how highly I respect her professionalism and attention to my case. Without going in to detail it would be suffice to say that I am not the easiest person to work with and very seldom do I let my feelings known to anybody. However, Nicola has worked hard and has gained my confidence. Something that is not easily achieved even by some of my closest friends, and for that matter I include members of my family. Nicola is a credit to Aspects Care Ltd and I know that she has others in her caseload, but she makes me feel that I am the only one. This is just one of her many qualities. From my point of view, Nicola deserves to be recognised for her achievements with me; for without her continued help and support I very much doubt that I would have progressed this far, so soon