My mum has been supported by Lynnette for months now and she has helped a lot. Her job consists of filling in paperwork, going to appointments with my mum, and also carrying out phone calls. Overall, she has been amazing as she does her job to the best standard: she is kind, caring and understanding. She makes sure she puts my mums needs first and is always professional. There are many good qualities about her but thank you to the whole team: youre doing a great job!